Originally Posted by
ABC Traveler
No dispute here, but the sticky point is crowd. I skipped CX J once because it simply is too crowded.
CX has less lounge capacity at HKG compared to the past. They used to have The Cabin which closed in around '17-18? And then the first floor of Wing J and the Bridge also closed following the pandemic. I get that the Bridge is coming back (which is a pleasant surprise) but I can definitely see how the loss of the former two has contributed to the crowding situation we see here today.
I don't have the numbers about who are the biggest cohort of fliers clogging up the lounges, but the "armchair GM" in me thinks opening a few more lounges to create more overall capacity is an option worth considering instead of stripping unlimited access from SL's.