FlyerTalk Forums - View Single Post - Oneworld booking and pricing experiences
View Single Post
Old Feb 15, 2025 | 3:18 am
  #2716  
littlevoices
1M
50 Countries Visited
100 Nights
15 Years on Site
 
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA GfL, EK Gold, HH Diamond, Ex-BD*G
Posts: 3,736
Originally Posted by Padkir
Having an issue with availability on a specific Cathay flight. Expert Flyer showing loads of availability, but AA RTW desk can't see it. I have 4 Cathay segments and 3 of them were fine (lots of availability seemingly matching what I was seeing on Expert Flyer). The one causing issue is CTS-HKG on 26 June. Expert Flyer shows D7 but AA were only seeing 1 seat.

Is there any other way of checking availability other than just calling AA to check it every now and then?
Whilst it doesn't help you very much I can confirm I was having a similar issue on CX recently like that as well (in my case it was HKG-LHR at Chinese New Year), the leg you are taking is around a Hong Kong public holiday (1 July), so perhaps that explains the problem. I was unable to fix it and had to take a different route, which in your case may end up needing to be via Tokyo or Osaka. Mine didn't change closer to the time, and in fact CX were "Right" to block the seats as the plane organically went down to D0 and then J0 before takeoff (I watched). Suggest if you have the time you raise a ticket to ExpertFlyer to try and get them to fix their data feed, the more complaints the better:
AA RTW desk availability compared to Expertflyer and OW online booking tool
littlevoices is offline