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Old Oct 31, 2024 | 2:59 am
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fartoomanyusers
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AviationADR question
Originally Posted by Tobias-UK
Ryanair are part of the aviationADR program if the destination or departure airport of the flight giving rise to the complaint is either a UK, Danish, Swedish or Spanish airport.

If the flight in question is not covered then I’m afraid you will have to raise a complaint via the relevant enforcement body for your country or by making a claim via your local consumer/civil court.
my claim against Ryanair on AviationADR shows the airline response as "defend" with no "reason" or no "measures" listed.
the "customer final comments" section says that I have until 4th November to upload my final comments.
but the "save" and "upload" buttons are greyed out, and the status says "CLAIM HAS NOW MOVED TO ADJUDICATION"
is this normal?
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