FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old Oct 22, 2024 | 11:47 am
  #133  
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Originally Posted by S80
I'm having the same issue, but on Firefox, I'm only able to select seats on Chrome. Once you click through to add info (past the flight selection), it creates a temporary record locator that's on hold so you can add all the info and pay. If you back out, it's automatically cancelled.
I believe that if you get through to the seat assignment step, AA.com creates a locator that is temporary. You can book it but it could disappear at any moment. I had this happen when we were using Chrome to book seats on an award ticket. We closed out but we saw that a record locator had been created. With a 1 day hold as opposed to the traditional 5 day hold.
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