Originally Posted by
m907
"LOL, you made a mistake, I'm so glad the multibillion dollar airline which screws travelers as a matter of course is keeping your hard-earned money" remains the most predictable response on FT.
The multibillion dollar airline is very verbal about the BE ticket conditions. OP had the chance to spend just a little bit more of the hard-earned money or call/text DL as soon as they knew they wouldn’t be able to make it, and only lose a small amount.