This mirrors my experience. I had no issues 2017 - 2020. I've only had one entry after 2020, and the staff on site insisted I was in the wrong line after the e-Gate failed to work. I got my record updated landside, and I was also assured that things had been fixed. Unfortunately, everyone was being steered toward the e-Gates upon leaving, so I couldn't test to see if NIA actually fixed my record.

I likely won't ever be able to check again based on my post above. (Watch passport control ask why I didn't use the e-Gates upon entering in a few weeks.)