Originally Posted by
notquiteaff
This is what worries me most about the whole thing: can the agent really see the complete credit card number, expiration date, and CVV code in clear text in your reservation, to then type it manually into another terminal to process a charge?
I don’t know - maybe the number was all that was needed. I’m not sure what they did but the receipt they finally gave me said the transaction type was “Keyed”
My concierge did respond and said that if I were to chargeback the transaction and the hotel then claimed I had a balance due, they could freeze my WOH account.
I have provided more information to my concierge and told them I would accept alternative compensation.