FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old May 21, 2024 | 1:42 pm
  #96  
casey89
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5 Years on Site
 
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 507
Originally Posted by Kusi
I fully agree with you. That was the reason why I told the agent to create a ticket and forward it to the right department. Maybe then it changes something. But another bug will remain. You are forced to book on the website of your home country. You can not book an flight trough the US website when you haven't an US address. What I expected is when I change the country it just changes the address fields and not forwards me to my country's website and have to start the whole process again.
I really do not understand why is it like that. I mean I was physically in US back then when I was trying to buy myself new tickets and because I only have European credit cards I obviously had to use them, but without any luck. What I am really afraid of is that it is not really a bug but feature or some safety mechanism and it will never be fixed. In the end I had to buy it through BA.COM I think or use VPN.
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