FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old May 20, 2024 | 10:24 am
  #79  
BMarkus
 
Join Date: May 2024
Location: BRN
Programs: AY+ PLAT, (ex BA Gold), SAS GOLD, M&M FTL / *S, IHG Gold, Marriott Plat, SBB GA First Class
Posts: 1,667
Originally Posted by Kusi
I'm not sure if someone else has the same issue as I have. I'm trying to book some flights through the website from AA. When I'm using any european websites of AA I receive the following error message:

I also tried the US website the issue there is that I would need an US address for my creditcard. If I change the country then I'm automatically redirect to my country's website and I have to start search for flights again. I also tried to pay with PayPal but also this one didn't work.

So It is impossible to book any flights for the moment. I contacted the customer service but I haven't got any answer until now. I hope they fix the issue as soon as possible.
Today I called AA direclty. It seems a known issue as I heard from the agent. Not all flights have the issue. I requested to forward this issue. Maybe it gets fixed at some point.
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