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Thread: Frontier's website functionality is getting worse
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Old Mar 20, 2024 | 2:13 pm
  #16  
iahphx
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Originally Posted by pretzlaff
It just keeps getting better...

Checked in today for an MCO-IAH flight tomorrow. First went to the reservation to check if the KTNs fell off. Mine was gone. So I added it back. My wife's Frequent Flyer number was gone, but no way to add it back. The field was greyed out.

So I check in. I do not have TSA Precheck. My wife does not have elite on her boarding pass.

Go back in to add them again. Error message that I can't add a KTN after check in. They said I should call TSA. LOL.

So, now I get to go to the airport an extra hour early and stand in the regular TSA line with 3000 families on a Disney vacation.
Did you try going to the airport counter to add it? That has worked for me a couple of times when I've had weird Precheck problems that I could resolve with a phone call to airline rez. Not sure if Frontier could/would do this.
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