FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old Mar 16, 2024 | 7:47 am
  #16  
JPG3392
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Join Date: Dec 2011
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Originally Posted by mozman
Forgive me if this isn't the right place to ask this (new here).

I've been unable to log into aa.com for the past couple of days. Doesn't matter which browser, tried multiple computers, also cleared cache. Nothing works, so i'm guessing it's not my machines. I can use the website to look up flights, but when I try to log in, I get an error page saying "Our system is having trouble. Please wait a few moments and try again".

The app on my phone works fine, I was able to book my flights through there. But i'm wondering if I'm doing something stupid on my end regarding the website, or if others are having the same issue.

(I'm Platinum Pro, not new to booking flights)

Thanks
Welcome to FT.

I have had no difficulty logging in and checking possible award travel on aa.com during the past few days. I have not, however, sought to book a flight, so I don't know if part of the website is working well.

Last edited by JPG3392; Mar 16, 2024 at 7:49 am Reason: Added clarifying comment.
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