FlyerTalk Forums - View Single Post - Lifemiles website down for award travel search?
Old Jan 12, 2024 | 4:01 pm
  #120  
greendx
All eyes on you!
15 Years on Site
 
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,483
Originally Posted by Global321
Another update...
I was able to get a locator number, but it never took me to the booking screen. Went to chat.
First chat said to call the main number: United States (+001) 800-284-2622, and choose options 2-3-1.

This led to the right place, but a long recording was there and on a loop - no one answered.

Went back to the chat. This time, they asked for my email and phone number.
Someone called the next day (today). Confirmed my information over the phone.
They sent me an email where I entered my cc information.
Ticket confirmed about 5 hours later.

Long (wasteful) process but got to where I needed to be.
How long did it take for you to get the email for CC info after the call? I had LM book a ticket manually earlier today and was told it would take upto 24 hour to get the email link for CC info and then upto 72 hours after that to ticket it.
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