FlyerTalk Forums - View Single Post - Jetblue Blue Fare Change Flight/Cancellation Policy?
Old Dec 8, 2023 | 12:24 pm
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GW McLintock
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There's a lot here as well so I'm going to unpack it point by point.

Originally Posted by jerry90210
Thanks for the response. Okay so the you won't get a refund back if you cancel or change the flight it it departures in less than 7 days is only for a credit card refund to your original payment? If so, okay that makes sense.
Per the page I linked in my prior post, specifically in the section titled "Cancellations within 24 hours":
If your travel was booked seven days or more prior to the scheduled departure date, you have 24 hours from the time the booking was made to cancel your reservation without being charged a cancellation fee. The entire booking must be cancelled to qualify (not applicable for JetBlue Vacations reservations).
That is the only caveat of booking less than seven days in advance. You can still always get a Travel Bank for the value of the ticket up until an hour or so before departure.

Originally Posted by jerry90210
I am surprised that if you purchased a jetblue blue ticket, you could actually cancel it on the day of the departure before it starts boarding and you get the travelbank. So wouldn't that mean if you are going to be late and can't make it on time for check in, let say it's 2.5 hours from your departure and you have to show up 2 hours before your international flight or say it's 1.5 hours from your domestic flight and it's 1 hour before your domestic flight and you not going to make it to check in with checked luggage, you could cancel it on the phone and get travel bank? If so, that is amazing. You say the cutoff time is an hour before departure but it's before it departs but say you have to get there in 30 minutes but you can't, well you cancel it and you getting travel bank seems nice. Is jetblue more lenient with this than the other airlines like delta and american even if you book main cabin there? Getting to cancel on the day of departure and until the flight starts boarding seems to be a lot.
IME this is the case with most airlines. I have canceled AS and DL tickets (as well at JB) very close-in to departure, sometimes even after I've gotten to the airport and gone through security. Once I had an emergency at home and had to leave; another time, I had a WN ticket booked as well and ended up taking them since it was cheaper and (surprisingly) on time (though I later regretted that decision and got to my destination nearly three hours late, in the middle of the night).

Originally Posted by jerry90210
You mention about first cancelling your check in first. I am confused by this. I never check in on the app, I check in when I get there. So this wouldn't apply to me right? It doesn't make sense to check in at home or a hotel first right before you get to the airport unless you have no checked bags? If you have checked bags, you should always check in there at the airport? Reason is because in case you are going to be late or can't make it for your flight, well you didn't check in yet on the phone so just cancel it and get travelbank?
Correct. If you never checked in, then you can go straight to canceling the ticket. I always check in online or with the app at T-24, it's just a habit for me. But if you have checked luggage it doesn't really make a difference.

Originally Posted by jerry90210
Also wouldn't this mean if you find a jetblue ticket as a good price and you going to buy jetblue blue, you could just purchase it to lock it up at that price? So even to the day before or the day of departure if you don't want to fly, you could then cancel it for travel bank ticket? Or say few days later after you book a jetblue blue flight and notice a lower price around the days you were to going to fly but you don't need to fly that exact day, say you want whatever is the lowest if it's possible, well now you can cancel and rebook or change it and you use the travel bank and you now have an additional travelbank? Or if you just want to change the day well you can do that? Does delta or american allow the same? This seems like you have lot of options when booking a jetblue blue ticket since you cancel and still get travelbank.
This is correct, and is the case with most major airlines in the USA (as long as you aren't on a basic economy ticket). I very often buy tickets to "lock in the price" as you essentially put it, and if I see the price go down (I often set alerts with Google Flights) I will cancel for a Travel Bank or similar credit, and rebook with said credit.

Originally Posted by jerry90210
Was jetblue always lenient with this when booking jetblue blue?
IIRC Blue fares have always permitted this.

Originally Posted by jerry90210
So all those restrictions you get is with jetblue basic and the basic cabin when it comes to delta and american right?
Yes.

-J.
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