Originally Posted by
bocastephen
So I'm trying to understand what Delta did differently than AA and UA that caused such an uproar and new response from Delta vs the middle finger AA and UA customers received from those airlines when there was a similar, albeit less broadly passionate blowback with their similar program changes.
So farm unless I'm missing something, the only significant differences I can tell between UA and DL now are the much higher spend requirement for Diamond vs 1K - but watch for the UA number to swoop upward in the next couple months - and the restrictions on lounge access for credit card holders, which I'm sure UA is gauging reaction to see if they can copy something similar.
Given these changes are on par with Delta's long term strategy of focusing on product not program, and their stated objective to remove a good portion of the elite rolls so they can prepare nicer benefits for those who pay up, I'm genuinely curious 1. why the disproportionate uproar here vs what happened at UA/AA, and 2. what do you want Delta to roll back?
UA still hasn't implemented a three-hour prior to departure entrance requirement. *G flying in Y can still access a UC. I hope this doesn't change.
It's been reported that UA's deal with Chase isn't as lucrative as AMEX and DL.
Originally Posted by
travelinmanS
Delta has treated its customers badly for a long time now. I’m using 60k AA miles to fly HND-USA in Japan Airlines biz tomorrow. To fly using DL miles would have been something like half a million miles. This started many years ago. They are a scam organization and I’m glad that these ridiculous changes finally seemed to be the straw that broke the camel’s back for many. Don’t trust whatever they say now regarding roll backs. Their contempt for customers is palpable and they have made it clear that their end goal is to eliminate the skymiles program benefits.
That's a good redemption!