Originally Posted by bsagator

To be completely honest, this is probably the best thing that could have happened to me. Like a divorce from a abusive spouse, manipulating me into being loyal. It doesn't matter if they roll back the changes, and tell me that they love me and want to be with me. I'm done, free, and I can't wait to play the field. I'm leaving delta.com and now swiping right on google flights. I'm tired of connecting in CDG and AMS. Why would I book LAX-CDG-DXB, when I can do LAX-DOH-DXB for the same amount? I'll fly LH, IB, BA, AC, Polish, Royal Jordanian, Egyptair, Ethiopian..etc etc. Variety is the spice of life. I'm ready to enjoy it.

They can reserve status for those who hold no loyalty, those like my ultra high net worth clients that book same day LAX-NYC first class tickets weekly. But they know those same people are booking those same tickets on Jet Blue, AA, and UA when the timing is better or the price is slightly cheaper. Yet they feel like they will stick with DL if they get rid of the small business owners or leisure travels who take up shop at a delta skyclub once every quarter, after spending their hard earned dollar traveling on Delta when they could have flown another airline that was cheaper and maybe didn't require a connection. As an individual we don't matter much, but if there are thousands of people like me, then collectively Delta just dug themselves into a hole they might not be able to recover from.