Originally Posted by
bilofsky
Originally Posted by
jfunk138
I'm also trying to figure out this one. Does picking 20 tiles give you a "discount" on achieving Mosaic next year as well? Say I earn Mosaic with $40,000 credit card spend and $1,000 travel in 2023. I choose 20 tiles. Do I only need to earn 30 tiles in 2024 to maintain Mosaic?
I went down the rabbit hole again (45 minute phone call) and asked another Mosaic agent. He said the tiles reset on Dec. 31. And that's what
the Terms and Conditions say: "4.3 ... Tiles earned and partial spend towards each next tile reset at the end of the calendar year." I've been told conflicting information but not in writing. So I believe the Terms and Conditions - all tiles go away on Dec. 31.
Next question - what if I have a pick but don't use it in 2023? Can I still make the pick in 2024? If so, then I can pick those 20 tiles for 2024.
The agent read me something from an internal document that convinced him that the answer is yes. But what he read didn't say that.
If someone else wants to take a turn down the rabbit hole, please let us know. Again - if we qualify for Mosaic in 2023 for 2024, can we hold off on picking our perk until 2024?
One more try. Two agents said I can earn a Mosaic PYP this year and P(ick) it next year. And this time I have it in emails. So if nothing changes in my account, I will:
- Use my Mosaic 1 PYP in December 2023 to add 20 tiles to my current 34, becoming Mosaic 2 through December 2024 and earning another PYP.
- Hold onto that PYP into 2024. If it disappears on Jan. 1, then ask [email protected] for it back.
- If at some point in 2024 I am between 30 and 49 tiles but not getting to 50, I'll take the 20 tiles. Otherwise I'll take something else.
- And my wife is in the same situation. So she also should upgrade this year. We always fly together, so it doesn't make much sense for her to try for Mosaic next year. So probably her 2024 PYP should go to something else. Too bad Mint Priority doesn't apply to a companion.
In case you want the details: The email conversation with
[email protected] included four messages from different agents.
Kim
said "Each time you qualify for a new level of Mosaic, you will be able to select a perk from the Mosaic Perks you pick menu. We encourage you to select your perk as soon as you earn it but it can be selected any time between when it was earned and 12/31 of the following year.
"
Leah
said "Mosaic customers can choose from six different Perks You Pick, which are unlocked at Mosaic 1 and each time you reach a new Mosaic level. ... We encourage you to select Perks You Pick as soon as you earn them, but they can be selected at any time between when they are earned and December of the following year."
Another agent said "
Once the Perk You Pick is selected you would have the remainder of the calendar year to use it." The question was about selecting the PYP, not once it is selected - and I'm not sure how to apply her answer in any case. The other two sounded like they were paraphrasing the same document. So I found their answer credible by a vote of 2 to 0, with one spoiled ballot. And I stopped asking. 