Originally Posted by
sonetsst
To clarify, i mean that I could not enter the first gate in order to have my biometrics tested. The scanning of my passport failed.
This happened to me last trip - inbound and outbound. I even went by the office and they verified I was in their system, but mentioned that the placement of the numbers on the passport don't line up with the passport scanner very well and you have to find the right placement. Last trip I could not. It worked previous trips.