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Old Jan 9, 2023 | 12:43 pm
  #14  
johnasmith
10 Years on Site
 
Join Date: May 2010
Programs: AAdvantage
Posts: 88
Originally Posted by aisleorwindow
^ This.

There should have been a different ticket number for your MCE purchase. Should be in the email receipt you got when you bought it. You'll need to submit this as a separate refund request.
I found the receipt for the 2 Main Cabin Extra's for one flight, but unfortunately I have no receipt for the second one. They did charge my card though so at least I can now figure out which flight they did not refund. I don't understand why AA does not provide this information on my account logon. I submitted a complaint to Customer Relation online, so hopefully they will respond.
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