FlyerTalk Forums - View Single Post - Difficulty Getting an AA Refund

Jan 9, 2023 | 10:17 am

#10

USFlyerUS

Join Date: Feb 2003

Location: Washington, DC

Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold

Posts: 3,875

Quote:

Originally Posted by Antarius

They do? Good lord, that's the IT kludge of the century.

I thought so. However, I've never bought MCE, so I could be wrong.

EDITED TO ADD: See https://www.aa.com/i18n/customer-ser...p#ticketnumber. I cut and pasted the relevant text below (emphasis mine).

Ticket number

Where can I find my ticket number?ExpandThe ticket number can be found on your:

Confirmation email and receipt – look toward the end of the email under the 'Receipt' section
Receipt from Airport / City Ticket Office – look at the bottom in the middle of the ticket
Credit card statement

The ticket number is 13 characters long and also contains the airline code. The ticket number is the last 10 digits. Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags.

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