Originally Posted by
Zwiebelbauer
Has anyone ever successfully gotten ORC for an award flight? Called multiple times over two months now. The best answer I've gotten is that the agent sees the previous request to the SkyMiles team, isn't sure why it hasn't been acted upon yet, and marked it as priority but it still hasn't been acted on.
Wondering if their IT or something is just not set up for that.
Yes, it was easier than expected. My Delta flight from ZRH was cancelled and I got rebooked on Swiss and United. Of course no MQDs or MQMs posted automatically because they weren’t Delta flights. I called in and the agent put in an ORC request with the SkyMiles desk. Posted correctly about an hour later.