Originally Posted by
presence.unknown
A RUC applied to my return leg is causing the segment to be shown as Reason N: "We're sorry, we cannot fulfill your mileage credit request because the activity is not eligible to earn miles per Delta rules."
I called the support line twice who talked to the SM support desk, who've said they would manually push it through, however it is still showing as N. Am I doing something wrong here?
Update to the above after a particularly nasty lecture from a phone supervisor just now. Because the class is showing as "OL" it is crediting based on VS O, not VS V. Even DL's receipt and my original BP show VS flight numbers and VS V.
Should I call VS to have them reissue the ticket based on VS V?