Originally Posted by
jimrpa
Usually works for me. The process is that you first request a mobile key in the app, then go to the front desk so they can verify your identity and that you requested a mobile key before issuing it. Haven’t had any problems recently.
i have tried this a few times. It ends when the front desk tells me that I am all set but the app disagrees and keeps sending me to the front desk to verify my identity… and I give up.