Originally Posted by
margarita girl
That has not been my experience out of dozens of stays. If I have 2 consecutive reservations of 1 night each, the hotel combines the folios for both nights (so I get all the points), but I will only get stay credit for 1 night. Of course you can get the missing night by submitting a missing stay request.
However, today for the first time ever I had my first reservation of 2 consecutive reservations post correctly. I did pay out the folio and checked in for second reservation (but that has never fixed the problem in the past).
So either the hotel did something right, or maybe they did something wrong.
they definitely did it wrong. that's why you were shorted the night and relegated to doing the missing stay. Don't combine the folio. I'd just ask to keep you in the same room, check out then back in and refresh keys and you should be good to go.