Originally Posted by
J. Leslie
Does anyone have any recent experience trying to cancel this now almost useless card?
I can't do it online, and the wait times on the phone are insane.
Mine renews next month, and I don't want it anymore since Westjet started playing silly buggers with the Companion certs.
What do you mean "can't do it online"? I recently did just that (and have done similar with other RBC Cards and bank accounts several times).
- Login in and click on the "Messages/Alerts",
- Click on "Send a Secure Message"
- Select To dropdown "RBC Royal Bank",
- Select Subject dropdown "Credit Cards"
- Fill in your request to please cancel RBC Westjet Mastercard ending in XXXX,
- Wait for reply in 1 - 3 days
- Confirm yes really, address, done.