Originally Posted by
aww3583
Looking at online check-in for a stay starting tomorrow. This is an HGI where upgrades are not a Diamond benefit, but I have received complementary upgrades before.
Counting the total rooms available, there are 70+ unoccupied rooms. Rather than upgrade a repeat customer, the only options are to buy up.

The sad thing is, I would definitely pay the $20 for the suite upgrade. (The pricing is totally off in general though- who would pay the $25 for the other rooms that come with some crappy packaged snacks?)