Originally Posted by
pandaperth
All I wanted right now was the date change on the next flight
How it went:
I emailed [email protected] on Friday Aug 7th – never got a response. So last Tuesday I telephoned.
The agent said there would be a USD125 change fee, I disputed that because I was not seeking to change ticketed points, but he was adamant. Also, he said I had to decide on the final three flights otherwise he would not be able to ticket the changed itinerary. I said a new ticket wasn’t needed, just an endorsement of the existing ticket for my date change.
Just a technical point - I believe what you wanted was a revalidation, not an endorsement, although I know in the end they re-issued the ticket. You want an endorsement when you are ticketed to travel on airline A, but you want to travel on airline B, without re-issuing the ticket. In another word, you want airline B to accept a flight coupon originally intended for airline A.