My last interaction with SAS CS was handled by a Brittish fellow and an outsourced partner on Malta. He was more helpful and much quicker than any Scandinavian person I've ever spoken to.
Originally Posted by
SK989
I don't think there is one I'm afraid. I'm not sure how it is in the USA but I doubt that SAS has it's own staff for normal customer service there either.
The Delta people that deal with status folks are typically American and the last one mentioned she was in Texas (didn't sound like she was from Texas but definitely first language American English).