FlyerTalk Forums - View Single Post - Points not returned following cancellation
Old Aug 3, 2022, 7:10 pm
  #23  
Liz F
 
Join Date: Oct 2020
Posts: 31
Originally Posted by Tennen
FWIW, I had the same issue with some of my reservations. Right after booking, the confirmations showed the discounted points. A few weeks later, the reservations showed an amount in € or £. The cancelation policies disappeared, too. My guess is that Radisson Rewards compensates the hotels for that amount, and because of their wonderful IT, it appears on the website for us to see.

It's nothing to worry about. At check-in, the agents saw that it was already "paid for" with points.
haha I think you are absolutely right as I contacted the hotel and they confirmed that the booking had no £ fare

so nuts!
Liz F is offline