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Thread: Top 3 points to raise to Marriott exec
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Old Jul 9, 2022 | 9:01 am
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Originally Posted by sinfonia
If you were a lifetime titanium or ambassador level (meaning you have been extremely loyal to Marriott/Starwood), and happened upon a conversation with a top Marriott executive about the downward trajectory of the value of being a Marriott member, what top three things would you raise?
One point. Remember why you're in business. The hotel guest is the reason you're in business. Your focus is now primarily on your franchisees - nothing wrong with taking care of them, but have you really when your guests are sleeping around, and not in one of your five hundred brands? Your short term focus appears to suffer from myopia.

All the other things people are bringing up are just noise to these executives.
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