FlyerTalk Forums - View Single Post - Urgent: 6/15/22 flight-no boarding pass!
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Old Jun 14, 2022, 8:34 am
  #10  
CPS89
 
Join Date: Apr 2022
Programs: UA 1K, Hilton Diamond, Marriott Platinum
Posts: 64
Originally Posted by chleonard
I've been unable to do online check-in a number of times and it's almost always due to travel documents - the system didn't like what I provided for some reason and wouldn't let me check in until a human at the check-in counter confirmed I did in fact have the appropriate visa, etc. Never got an SSSS in those situations but it did sometimes take a tad longer to check in. Not a big deal, but either way I'd just get there a bit early if you're concerned.
This could very well be the root cause as well. When I was leaving CUN last month, it kept kicking back my COVID test. However, the app wouldn't move past the check in phase.
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