FlyerTalk Forums - View Single Post - Does anyone else find the SQ call centre incompetent?
Old Jun 4, 2022 | 11:35 am
  #31  
PrivatePilot
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Originally Posted by Rumples
I was on hold this AM for literally 3 hours and then gave up and hung up. I have a J ticket, looking to upgrade two segments to F (i literally want to give them money) and they can’t/don’t want it.
At least you had a hold of someone. I keep getting the "we'll arrange a callback from the redemption desk" which never happens.
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