Originally Posted by
angetenar
Greetings everyone. I just booked on flight on United's website, and the charge has showed up as pending on my credit card. However, under the trip details section on the United website, it still says
and the purchase now just redirects to the website homepage. I also still haven't received the eTicket Itinerary and Receipt for Confirmation email that I normally get from United. Is this something that I need to call about? Or will it work itself out with some time? Thanks!
This happened to me last night, when the website was wonky and kept error out.
I got pissed off, and cancelled the un-ticketed itinerary, and booked elsewhere (with another airline).
It's unlikely to work itself out without human intervention, so you may need to go back into the reservation, and see if you can have the website ticket (currently the site thinks the reservation is on hold due to payment not yet processed from UA's end); otherwise, you would have to call and get it sorted out.
Good luck.