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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2022]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2022]

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Old Feb 12, 22, 3:13 pm   -   Wikipost
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Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA

These are the two rules for this thread:
  1. Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
  2. Any member who can post a constructive, patient answer is welcome to reply.

Generally, there are no long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.

Additional tools for members seeking information about MileagePlus:

United MileagePlus Master Wiki

"New" United Airlines Forum Glossary

Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2021]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2020]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...

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Old Feb 9, 22, 10:06 pm
  #76  
 
Join Date: Feb 2005
Programs: Lifetime titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 1,811
I am a MileagePlus Premier® member (from being Marriott LT Plat) and was booking flights from WAS to LIH using points. Yesterday they were offering one way tickets for 12.5K (Exclusively available to you as a MileagePlus Premier® member). Today is back to 22.5K. But the 12.5K is offered from BOS to LIH today (not yesterday). In both cases I took advantage as I have family members flying from both WAS and BOS. But I missed booking with points for our rtn from Honolulu to WAS yesterday for 12.5K. Today is back to 24.5K.

My question is will these offer be back again or do i need to check daily?
hotelfanatic is offline  
Old Feb 9, 22, 10:16 pm
  #77  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,069
Originally Posted by hotelfanatic View Post
I am a MileagePlus Premier® member (from being Marriott LT Plat) and was booking flights from WAS to LIH using points. Yesterday they were offering one way tickets for 12.5K (Exclusively available to you as a MileagePlus Premier® member). Today is back to 22.5K. But the 12.5K is offered from BOS to LIH today (not yesterday). In both cases I took advantage as I have family members flying from both WAS and BOS. But I missed booking with points for our rtn from Honolulu to WAS yesterday for 12.5K. Today is back to 24.5K.

My question is will these offer be back again or do i need to check daily?
As a Premier Silver, you have access to XN award inventory. (as do all elites and certain credit card holders). This is also called saver award inventory. There is also standard award inventory YN/HN at the higher mileage.

Appears you found some XN inventory on those flights but it has all been used.
Will UA replenish? Perhaps, perhaps not. You will need to check regularly
WineCountryUA is offline  
Old Feb 10, 22, 8:11 pm
  #78  
 
Join Date: May 2016
Location: NYC
Posts: 147
I have Silver, P2 has no status. If P2 has to book the flight for us, will we be able to select priority seats upon booking due to me holding status?
aimango is offline  
Old Feb 10, 22, 8:30 pm
  #79  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,069
Originally Posted by aimango View Post
I have Silver, P2 has no status. If P2 has to book the flight for us, will we be able to select priority seats upon booking due to me holding status?
If on the same PNR and your UA MP account is on your reservation, as Silver, you will be able to select preferred seats at booking and E+ seats at check-in for both of you. Who books or pays does not matter.
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WineCountryUA is offline  
Old Feb 12, 22, 4:24 pm
  #80  
 
Join Date: Jan 2016
Location: CLE (mostly)
Programs: UA Plat, Hyatt Explorist, Mlife Gold, Starbucks Gold
Posts: 799
I'm trying to book 7 pax from CLE-ORD-HNL in F, but the CLE-ORD leg is an E170 that only has 6 seats in First, so at least one of us obviously has to be in E on that leg.

The UA website seems unable to, and only offers a mixed-cabin ticket that puts all 7 of us in E for that leg (for the same per-ticket price as booking 6x directly into F)

Is it possible to book this on a single PNR if I call UA?

Last edited by Wooglin; Feb 12, 22 at 4:35 pm
Wooglin is offline  
Old Feb 12, 22, 4:29 pm
  #81  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,069
Originally Posted by Wooglin View Post
I'm trying to book 7 pax from CLE-ORD-HNL in F, but the CLE-ORD leg is an E170 that only has 6 seats in First, so at least one of us obviously has to be in E on that leg.

The UA website seems unable to, and only offers a mixed-cabin ticket that puts all 7 of us in E for that leg (for the same ticket price as booking 6x directly into F)

Is it possible to book this on a single PNR if I call UA?
No
All passengers on a PNR must have the same flights, same fare class, ...
While being on the same PNR has some benefits, it is generally minimal. Elite bag allowance is probably the most meaningful and that can be manged by moving bags to those with the allowance and a few without.
WineCountryUA is offline  
Old Feb 12, 22, 4:30 pm
  #82  
 
Join Date: Feb 2020
Programs: United 4MM GS, Bonvoy Lifetime Titanium, Hilton Diamond
Posts: 205
No unfortunately, all passengers in the PNR have to have the same underlying fare
LifetimeGS is offline  
Old Feb 13, 22, 10:51 am
  #83  
 
Join Date: Jun 2008
Posts: 1,393
Good afternoon. I realize that physical *G cards no longer exist. What experiences are members having access to non-UA lounges without a physical *G card? Backstory - I am flying ET using Lifemiles. I'd prefer the better *G lounge at ADD. The ET rep was unable to associate my UA # with the booking as it already has my AV #. Thanks!
lamphs is offline  
Old Feb 13, 22, 10:59 am
  #84  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,069
Originally Posted by lamphs View Post
Good afternoon. I realize that physical *G cards no longer exist. What experiences are members having access to non-UA lounges without a physical *G card? Backstory - I am flying ET using Lifemiles. I'd prefer the better *G lounge at ADD. The ET rep was unable to associate my UA # with the booking as it already has my AV #. Thanks!
The virtual card in the smartphone apps should work. As protection in case you do not have phone service, screen capture the card image

Virtual card has been acceptable form of access since well before COVID.
Recent Denials of admission to *A Lounges due to lack of UA *G card [2019-2020]

As far as changing the FF account, best to do that with the issuing carrier but not all programs will do this.
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WineCountryUA is offline  
Old Feb 14, 22, 1:39 am
  #85  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 4,694
Booked a 016 ticket with a LH segment. I upgraded the LH segment on lh.com. Now on UA, it shows the segment twice, once with the original class, the other with the upgraded class. On the app, under "trip details" not reservations, it lists two travelers (my name twice).

Anything that needs to be corrected? Don't want an agent/system dropping my upgraded segment or something
eng3 is offline  
Old Feb 14, 22, 9:00 am
  #86  
 
Join Date: Oct 2021
Location: Bay Area
Programs: UA 1k, Marriott Titanium, Hilton Gold
Posts: 134
I have two upcoming flights SFO-EWR. I think originally they were scheduled on a 777 without premium economy though they have since been swapped for planes with premium economy. I can book a new ticket in premium economy for those flights, but for my existing tickets I only have a buy-up offer for F. Should I expect that to change at all as departure gets closer or is this some IT quirk?
Clemson is offline  
Old Feb 14, 22, 10:56 am
  #87  
 
Join Date: Jun 2014
Programs: UA MM 1K
Posts: 2,883
Originally Posted by eng3 View Post
Booked a 016 ticket with a LH segment. I upgraded the LH segment on lh.com. Now on UA, it shows the segment twice, once with the original class, the other with the upgraded class. On the app, under "trip details" not reservations, it lists two travelers (my name twice).

Anything that needs to be corrected? Don't want an agent/system dropping my upgraded segment or something
I doubt it's an issue. Have you checked to see how your reservation displays on the United iPhone/Android app?
JimInOhio is offline  
Old Feb 14, 22, 11:01 am
  #88  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,069
Originally Posted by Clemson View Post
I have two upcoming flights SFO-EWR. I think originally they were scheduled on a 777 without premium economy though they have since been swapped for planes with premium economy. I can book a new ticket in premium economy for those flights, but for my existing tickets I only have a buy-up offer for F. Should I expect that to change at all as departure gets closer or is this some IT quirk?
You should be able to do a change flight and see what the upfare would be. An agent can also do this.
WineCountryUA is offline  
Old Feb 14, 22, 12:33 pm
  #89  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 4,694
Originally Posted by JimInOhio View Post
I doubt it's an issue. Have you checked to see how your reservation displays on the United iPhone/Android app?
same
eng3 is offline  
Old Feb 16, 22, 7:43 pm
  #90  
 
Join Date: Feb 2022
Location: LAX
Programs: UA
Posts: 517
Greetings everyone. I just booked on flight on United's website, and the charge has showed up as pending on my credit card. However, under the trip details section on the United website, it still says

Ticket status: not ticketed

We will hold this reservation until Fri, Jun 17, 2022 Purchase now
and the purchase now just redirects to the website homepage. I also still haven't received the eTicket Itinerary and Receipt for Confirmation email that I normally get from United. Is this something that I need to call about? Or will it work itself out with some time? Thanks!
angetenar is offline  

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