Originally Posted by
quinzinho
I'm currently affected too. My connection got canceled and have been rebooked automatically to tomorrow. I'd like to change the flight timing though but there's no option despite a link in my mail suggesting so. Is this normal and does it just take some time for the system to update?
I had the same problem. The system sent me an email rebooking my outbound to tomorrow but leaving my return tonight, lol.
And it seemed everyone in the MLL received their flight cancellation notices at the same time as they all jumped up and ran to the desk to try and change flights or get hotel vouchers -or try, and of course I really feel for all those people who were rebooked but their tests expire and plus all those stranded in transit and have no luggage. A few have been stranded here for a couple of days.
Many people were told to go downstairs to customer service. If you’re in the airport it might be easier than sitting on the phone waiting.