Originally Posted by
ainternational
During the pandemic (eg now per UA’s reduced service), their soft product is especially terrible. Meals are not something I partake in anymore in Polaris and the lounge is closed at SFO. Guessing LAX too if there is one.
Actually, SFO Polaris Lounge reopened earlier this week. LAX is still closed (the last Polaris Lounge not to reopen), but should be open within the next couple of weeks. That being said, UA premium cabin soft product is still heavily cut back while the NH F/J product remains practically unchanged since before COVID.
-FlyerBeek