Originally Posted by
dsauch
For the last few days when I try to access UR I am getting:
Thank you for using your Chase card. We are unable to complete your request at this time and suggest you try again later or call the number on the back of your card. We're available to help you any time.
We apologize for this inconvenience and appreciate your patients.
I tried multiple devices and networks. I can access my spouse's UR account without issues. I am able to access the regular chase account of course.
Chase claims there is no block or anything wrong with my account, they are "researching".
Anyone has any thoughts??
thank you!
I'm having the same issue. It started last week, literally as soon as I downgraded my CSR to Freedom. It only affects my business login account (I have some Inks, which now I can't access the UR accounts either). But, it doesn't affect my personal login (with the Freedom being the only UR account there - so I can see Freedom UR account). My spouse has no issues either. I was on the phone with Chase for a while yesterday and they opened a case to research. I also tried on multiple devices and browsers, including the mobile app