Originally Posted by ultrasoul

AutoSlash Can also confirm it seems to be B6 IT issue. Like you, on the first few screens there were no $10 fee shows up until the very end page of the checkout process. Was a bit surprised but went ahead with ticketing. I was going to call Mosaic desk to get the $10 fee credited but noticed that at ticketing, only $5.60 was actually taken out from my travel bank balance (no $10 fee deducted from travel bank balance).

Due to some changes in plan, I ended up having to cancel this reservation a few days later. Miles redeposited ASAP automatically but the $5.60 in taxes paid with travel bank did not (my past experience has been both miles + travel bank payments refund instantly). A FB messenger to B6 customer service took care of the manual $5.60 push of tax refund back to travel bank as I was looking at a 2+ hour phone wait even as a Mosaic