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Thread: New product to be launched ''Aer Space'' UK and European routes.
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Old Nov 4, 2021 | 1:50 pm
  #123  
DELLAS
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Originally Posted by nm761
Flew DUB-LHR on 321neo, with business class type AerSpace cabin. Saw the FA charging other pax in the cabin for drinks and snacks. When they approached me, I questioned this and was told in no uncertain terms that AerSpace no longer includes the previously provisioned free drink+snack. To their credit, they gave it to me for free anyway, but has anyone else heard about this change?
This is totally incorrect and sounds like an out of touch crew member who may have been like many furloughed and only recently back. I would urge you to make a formal complaint as its only when these issues are raised formally that they can be addressed.
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