FlyerTalk Forums - View Single Post - LH Longhaul Economy service revamp in W21/22 [ends S23]
Old Oct 6, 2021 | 10:44 am
  #11  
FlyerTalker78341
Suspended
 
Join Date: Jan 2019
Posts: 123
Originally Posted by warakorn
Wasn't the second meal enhanced already away 2 years ago? What was left was a small snack.
The second meal has been replaced by a cold vegetarian sandwich (no choice, just one option) in both economy and premium economy.

FT-er Carpacchio translated a little bit from the Spiegel on the new concept. Let me quote his post from 2019:

Originally Posted by Carpacchio
Was also in the Spiegel: https://www.spiegel.de/reise/aktuell...a-1295219.html (in German)

-> The idea would be based on "current customer wishes": "A majority of customers welcome the opportunity to either consume the meal immediately or pack it for the rest of the journey, and it also has an environmental impact as there is less packaging waste," the spokeswoman said.
​​​​​​
In my area of work, many people have to fly (premium) economy even on super-long haul routes. Many people in my network claim the second meal is insufficient considering you have a 9, 10, or 11 hour flight.

Assuming these are not isolated views, it seems Lufthansa's strategic response was either to reverse course, going back to a more substantial second meal, or to try something new. It seems they decided to try something new by offering BoB snacks to complement the complimentary meal service.
FlyerTalker78341 is offline