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Old Sep 9, 2021 | 7:52 am
  #13  
remymartin
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Join Date: Jan 2012
Location: HEL
Programs: spg ltp, ihg, all, hilton. OWS, STE+, *G
Posts: 5,993
Originally Posted by TA
*** Well, I may have just answered my own question above. For some reason, it appears that Radisson separated into 2 entities, one specifically for Americas -- is that right?

I can log into my account through www.radissonhotelsamericas.com, but not the more intuitively named www.radisson.com site.

This is really odd. I don't know why they wouldn't make this more prominently known on the website for people to understand. It's a little bit stupid.
You might want to see this thread https://www.flyertalk.com/forum/radi...ne-2021-a.html

I have not tried to log into radissonamericas site because 99-100% of my stays are outside NA. Customer Support is useless over the phone as well - they didn't even have a ticket number available for my last call so my "7-10 business days" never materialised, I called back a month later and am again "7-10 business days". This is annoying as I have a city I go to where Radisson is the only international chain hotel.
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