Originally Posted by xiphoid76

For us, the best thing we are doing is moving from Minneapolis to East Tennessee. This will take us away from having to rely on Delta as it is the dominant airline in this market. I am platinum, and will have flown enough this year to be Diamond by November for next year. Tons of work, but also travel fo fun and 95% on Delta. I am so tired of their lack of service and rude flight attendants. But the biggest problem is what many people have said is the IT issue. Having to wait multiple hours to make a tiny change or cancel a flight is ridiculous for platinum members. I get the employee shortage, but then fix the IT stuff. Will be so nice to be able to just find the best flight from Knoxville next year based on price or convenience - and the flights we have checked out this year to see how much it will be ALWAYS are cheaper from Knoxville than a non-stop from Minneapolis!