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Thread: Amex USA COVID-19 temporary bonuses
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Old May 26, 2020 | 11:22 am
  #398  
notquiteaff
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Originally Posted by jimmielin
At least the CSR gave you a credit. The CSR I contacted about Google Fi was literally "I see the previous conversation in the chat and you were told it was eligible. It is ineligible." when I asked I don't understand how they could backtrack he said "Perfect! If there isn't anything else you need help with, please close the chat"
I would print that out and send it to the CEO of American Express. Not asking for anything, just to let him know how crappy their chat "customer service" is.
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