Originally Posted by
jsloan
If they cancel a flight, give them a few days for it to appear in your record and then call Chase to get a refund. If they issue a travel waiver, you’ll need to check the terms to see if it allows you a refund or just allows you to reschedule travel without paying a change fee. Either way, you’ll need to work with Chase, as they’re your travel agent for this trip.
I don't believe that's the case, at least not according to OP.
Originally Posted by
Deenee
oh sorry I booked with United and used United points.