Originally Posted by
binman
I have booked 5 nights in April using points and the cancellation terms are 60 days before arrival! I have not encountered this before! Is this normal? It shouldn’t be an issue as it’s a planned family holiday but still 60 days is a bit extreme!
There was also a $5 unexplained charge to my credit card which I’d like to query but not enough to justify an international telephone call!
does anyone have an email address for the hotel?
Do you have WiFi calling on your phone? It will be a free call.