FlyerTalk Forums - View Single Post - SQ/Krisflyer Coronavirus waivers

Feb 22, 2020 | 11:22 pm

#108

hclee01

Join Date: Aug 2003

Location: Singapore

Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold

Posts: 2,280

Quote:

Originally Posted by llngoc

I have a trip booked in April as following:

SFO->HKG on SQ award tickets
HKG->TPE on CX (connecting flight at HKG stopover is 3 hours)

From my understanding, since we are planning to transit in HKG, we are going to be subjected to the 14 days quarantine rule which basically will make our planned 7-days trip impractical now. Do you know if SQ may waive the mile redeposit fee in this case? I think CX is waiving the fees to Taiwan.

https://www.singaporeair.com/en_UK/s...t/?id=is5rire4
If your ticket was issued on/prior to 8 Feb 2020 for travel before end March 2020, you will be able to get your miles redeposited with no charge.

Waiver Policy for Customers Travelling to and from Mainland China, Hong Kong and Macau

We will waive all cancellation and change fees for customers with tickets issued on or before 8 February 2020 for travel to and from Mainland China, Hong Kong and Macau from 24 January 2020 to 31 March 2020. The new travel date must commence on or before 31 August 2020.

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