Originally Posted by
habb
Original flight to Australia is in February so I would like to have this cleared up before I leave as I will be cruising & access will be an issue after then.
Has this Aeroplan & Air Canada loop & hang-up been like this at all times since a month ago, when I first tried to call them?
One of my connecting flights in YUL was recently changed for an award booking in March and had to call in. I called into Aeroplan and had it changed with minimal difficulty. I think I was on hold for 45 minutes or so, I called in around 9 am EST. I had my original Aeroplan booking reference as well as the AC ref #'s for the agent.