FlyerTalk Forums - View Single Post - My Adventures with Toggle Mobile (Mostly Good)
Old Dec 9, 2019 | 4:39 pm
  #282  
Silver Fox
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Originally Posted by ajGoes
Once you've made an effort to get a fair resolution, say these magic words: "Please provide me with a deadlock letter." This is the start of the British conflict resolution system. I got my refund (for a different issue) a week or so after requesting the letter.
Credit card refunded me the £20 topup so I am happy enough about that. If Lycamobile feel the need to read and respond to my emails I doubt I will bother. The least interaction I have with Lycamobile the better.
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