Originally Posted by JTCz

One thing is to escalate, the other is to simply avoid this hotel in the future. I believe Accor has plenty of options in Jakarta - never been there, so perhaps the difference in location is so pronounced one needs to stay with the property at fault, but otherwise, the good advice for LCAH members would be to avoid it.

How about we start a "black list" Wiki, this may be more effective than complaining to Accor.