FlyerTalk Forums - View Single Post - ANA new destinations and Haneda services starting in S20
Old Nov 23, 2019, 10:07 am
  #27  
jc3p9814
 
Join Date: Dec 2018
Posts: 5
Originally Posted by djsinc
I assume at some point I will get a change notification. I was wondering what others experience has been with ANA and how flexible they are about allowing you to alter your plans when they have a significant change like this.
I'm on the phone with ANA at present, and it's somewhat concerning - the agents have no clue what is happening to the existing bookings on the shifted routes as of today. I'm booked IAD-NRT (NH1) in April 2020, and they're not clear on how or when my booking would get transferred to the IAD-HND route that is replacing it (NH101). Press release says that the bookings on this route start 11/28/19.
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