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Thread: Issue With Mastercard Giftcards (Purchase Not Authorized and Funds Drained)
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Old Oct 30, 2019, 7:17 pm
  #10  
dealhunter32
 
Join Date: Jun 2014
Posts: 163
Originally Posted by alanisrox69
They can’t just keep everyone’s money, it has to be somewhere. I’m sure it’ll resolve once enough people file disputes.

I’m also not sure about the dispute filing online. I did register the card but don’t see anywhere to dispute a charge besides the PDF form near the bottom. That’s what I filled out and faxed in.
You can also email the form:

Please sign and complete this form then send it to us using the email address below. For faster resolution of your claim we encourage you to email or respond to emails with this information. Email responses will link your documentation back to your case if one has already been opened. You can also mail or fax if you don’t have an email account.

ATTN: Cardholder Dispute Services:
6220 Stoneridge Mall Road
Pleasanton, CA 94588
Fax: (623) 336-6699
Email: [email protected]
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